Saltwater FAQs

Nitrate Remover

I’m using the product and getting white slime?

This white slime can be because of a few things the 2 main reasons are that the product is simply being overdosed. Or there is not enough bacteria in the system i.e. not enough denitrifying media for the nitrate remover to work so it is feeding other bacteria instead.

I’m dosing the product and it doesn’t seem to be working?

1. There could be a few reasons why nitrate remover may not be working. Nitrate remover works by feeding and denitrifying bacteria in turn reducing your nitrate. If you have insufficient media in an Anaerobic environment (Low Oxygen, Low Flow) then the nitrate remover will not have enough bacteria to use. This can be remedied by simply adding more media in the form of spheres or blocks, both work in this situation given the time for bacteria to grow in them. (Quantum Nitrate remover will speed up the growth process for this bacterium.) So, carry on daily dosing.

 

2. Check the level via a different test kit to the one you are currently using. Some test kits can be inaccurate or become faulty due to moisture in the reagents over time.

 

3. The bacteria that is used to remove nitrate needs phosphate to consume nitrate. So, if your phosphate level is low you will need to let your phosphate rise a little and then start bringing the phosphate back down to desired levels when the nitrate level starts to fall.

How long does Nitrate Remover take to work?

This can depend on multiple factors, some which are explained below. However, Nitrate remover usually works in 1-2 weeks to reach desired levels but it can take longer.

Can I use Quantum Nitrate remover along with Quantum Phosphate remover?

Yes. Yes you can! These products along with the rest of range have been designed to be able to work hand in hand with each other.

Phosphate Remover (Salt water)

How long does it take to work?

Quantum Phosphate remover is almost instantaneous in its removal of phosphate

Is the product (being lanthanum based) Dangerous?

 No the product is not dangerous whatsoever. This myth comes from old lanthanum based products that weren’t made for aquariums and were actually made as pool cleaner products then being used on aquariums. Lanthanum is extremely safe in your aquarium with a well formulated and safe product like Quantum Phosphate remover. Be aware that ICP test results will likely always show high readings of lanthanum; this is normal and nothing to be concerned about. Using High Quality carbon like our Bio-Active Carbon is a great way of removing some of the lanthanum as well as creating ultra-clear water.

I’m getting a fine white dusting on the walls of my tank?

This is usually caused simply by overdosing the product or not having sufficient skimming/Filtration to collect the bound phosphate.

Bio-Enhance

Can I dose this product mixed with any other products?

Yes you can dose this product with other products but only our Bio-Gen, Bio-Kalium and Bio-Metals when added all together in equal parts. However, be very careful of contaminations when doing so.

Is this product a complete food?

Enhance is made to have everything needed for a liquid food but combined with the new Quantum Coral Cane provides a full and complete food with both liquid and dried parts. We hope you will give them a go in conjunction as we are sure you will be very happy with the results!

Macro Probiotic Salt

The Parameters in my salt aren’t the same as what’s stated on the Bucket?

We state that the parameters on the bucket are a guideline to what we try to achieve however these parameters in your salt bucket could be within a 10% tolerance of the stated values. However do make sure that your salt has been mixed very well as over the course of travelling the elements in the salt can move around. One more thing would be to make sure your test kits are correct as this can often throw out a test result. Try and test with 2 forms of testing or 2 different branded kits.

Does your product contain phosphate?

No salt product can exist without some amount of phosphate however the phosphate amount is tiny, giving you a very clean salt mix.

How long does my salt take to mix?

Your salt should take a very small amount of time to mix less than 5 minutes. However. Temperature of the water and how you are mixing it whether it be by hand or by mixing devices like a powerhead etc these times will differ.

Bio-Metals

Can I mix Metals, Kalium & Gen in the same dosing container?

Yes you can dose all 3 of these products together IF and only IF they are also mixed with Quantum Bio-Enhance.

Bio-Kalium

Can I mix Metals, Kalium & Gen in the same dosing container?

Yes you can dose all 3 of these products together IF and only IF they are also mixed with Quantum Bio-Enhance.

Bio-Gen

Can I mix Metals, Kalium & Gen in the same dosing container?

Yes you can dose all 3 of these products together IF and only IF they are also mixed with Quantum Bio-Enhance.

Signature Series

Do I need all of the signature series?

No, You only need the the bottles which your tank is lacking in.

What is my dosage for my bottle(s) of Signature Series?

You can calculate your dosage requirements through the use of our  ‘Quantum Aqua’ App

Water Primer

What else does water primer do?

Water Primer also detoxifies ammonia, nitrite & nitrate. This should not be used to get away from water changes or replacing filtration. This should only be used  in an emergency.

Why should I buy Water Primer over products I already use?

It has everything your other water conditions have and it also comes more concentrated than the leading competitor. A no brainer surely?

How many litres of water does it dechlorinate?

The bottle of course tells you this information however we know that it is 12000 litres of dechlorinated water per 1 litre of Quantum Water Primer. This is 1.5x the nearest competitors concentration.

Freshwater FAQs

Water Primer

What else does water primer do?

Water Primer also detoxifies ammonia, nitrite & nitrate. This should not be used to get away from water changes or replacing filtration. This should only be used  in an emergency.

Why should I buy Water Primer over products I already use?

It has everything your other water conditions have and it also comes more concentrated than the leading competitor. A no brainer surely?

How many litres of water does it dechlorinate?

The bottle of course tells you this information however we know that it is 12000 litres of dechlorinated water per 1 litre of Quantum Water Primer. This is 1.5x the nearest competitors concentration.

Black Beard Remover

How long does it take to work?

Black beard remover should have cured your black beard problem in a matter of weeks

Bio-Molecules

Do I still add Bio-Molecules if I have high phosphate in my aquarium?

No. Bio-Molecules is to be used only in tanks that need added phosphate for use by plants.

Do I have to use all the 3 bio products together?

No you don’t, the plant bio range has been formulated to work hand in hand with each other or as separate parts. Just need Liquid Co2/Carbon and ferts? Just use Bio-Nutrients. Need everything including ferts, Liquid Co2/Carbon, Trace elements and phosphate use them all or any combination.

Bio-Trace

Do I have to use all the 3 bio products together?

No you don’t, the plant bio range has been formulated to work hand in hand with each other or as separate parts. Just need Liquid Co2/Carbon and ferts? Just use Bio-Nutrients. Need everything including ferts, Liquid Co2/Carbon, Trace elements and phosphate use them all or any combination.

Universal Plant Fertiliser

Is this product just liquid co2/Carbon?

No it isn’t. This product contains everything needed for plant growth including Trace elements phosphates and liquid Co2 and fertilizers.

African Lake

Do I need both African lake products for my African lake tank?

African lake macro probiotic concentrate has all of the trace elements to create a natural environment that helps your Malawi/Tanganyika/Victoria cichlids thrive. This product for us is a must for all African lake keepers. However the pH and KH Buffer only needs to be used IF, and only if your aquarium’s water has a PH or KH Value lower than recommended.